Lloyd Shanks

Lloyd Shanks

Lead Retail Consultant, ThoughtWorks

ABOUT

Lloyd is a technologist with a passion for retail. He has over 15 years of retail technology experience, 10 of those as the Head of IT for MECCA Brands, a leading Australian luxury cosmetics retailer. He has worked across the retail value chain from manufacturing, supply chain, and warehousing, through to the service of customers in physical and digital channels. He is currently working with the ThoughtWorks global retail team specialising in finding and delivering value for its customers through technology.

SESSION

Hypothesis-Led Experience Design at Myer (4:15-5:00 PM)